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Business and Administration Apprenticeships
Please see below x2 new level 2 Business and Administration Apprenticeships working at Hamilton Fraser Insurance Solutions based in Borehamwood.
All applications are to be made via the links detailed below.
Apprentice Claims Administrator
Link to apply: http://hawktraining.com/vacancies/hamilton-fraser-insurance-solutions-apprentice-claims-administrator
Positions: x1
Weekly Wage: £269.23
Working week: Monday – Friday, 9am – 5.30pm
Apprenticeship duration: 12 months
Apprenticeship level: intermediate Level Apprenticeship
Location: Borehamwood
Employer description
Growing Insurance Broker established in 1996 which specialises in Property and Medical Malpractice Insurance
Short description
Full description
Company benefits
Internal Training
Future Prospects
Training provided
Qualification: Business Administration Apprenticeship
Level: 2
Duration: 12 months
Course Type: Apprenticeship Framework
Apprenticeship Delivery: Work based qualification. A tutor will visit you every 4-6 weeks in your work place.
Units Covered:
The programme is spread across 12 months and typically covers 15 units with the option to take on extra stretch and challenge units if desired. These units are split into 3 themes which complement each other and create a better learning experience:
Functional Skills:
Apprentices also work towards a Level 2 qualification in English and maths in the first half of the programme if they have no prior exemption (GCSE’s A – C or equivalents in English and Maths).
Skills required
Qualifications required
Personal qualities
Apprentice Administration Assistant
Link to apply: http://hawktraining.com/vacancies/hamilton-fraser-insurance-solutions-administration-assistant
Positions: x1
Weekly Wage: £269.23
Working week: Monday – Friday, 9am – 5.30pm
Apprenticeship duration: 12 months
Apprenticeship level: intermediate Level Apprenticeship
Location: Borehamwood
Employer description
Growing Insurance Broker established in 1996 which specialises in Property and Medical Malpractice Insurance
Short description
To provide effective administration support to the Insurance Department within agreed service standards
Full description
Company benefits
Internal Training
Future Prospects
Training provided
Qualification: Business Administration Apprenticeship
Level: 2
Duration: 12 months
Course Type: Apprenticeship Framework
Apprenticeship Delivery: Work based qualification. A tutor will visit you every 4-6 weeks in your work place.
Units Covered:
The programme is spread across 12 months and typically covers 15 units with the option to take on extra stretch and challenge units if desired. These units are split into 3 themes which complement each other and create a better learning experience:
Functional Skills:
Apprentices also work towards a Level 2 qualification in English and maths in the first half of the programme if they have no prior exemption (GCSE’s A – C or equivalents in English and Maths).
Skills required
Qualifications required
Personal qualities
Kind regards
Natalie Henderson
Apprenticeship Recruitment Manager
T: 020 8891 0992
M: 07710864215
E: natalie@hawktraining.com
All applications are to be made via the links detailed below.
Apprentice Claims Administrator
Link to apply: http://hawktraining.com/vacancies/hamilton-fraser-insurance-solutions-apprentice-claims-administrator
Positions: x1
Weekly Wage: £269.23
Working week: Monday – Friday, 9am – 5.30pm
Apprenticeship duration: 12 months
Apprenticeship level: intermediate Level Apprenticeship
Location: Borehamwood
Employer description
Growing Insurance Broker established in 1996 which specialises in Property and Medical Malpractice Insurance
Short description
- Providing assistance to a well-established and efficient clams department.
- A varied role with both administration and customer service duties
Full description
- Process new insurance claim notifications and notifying the relevant insurer within agreed service standards.
- Collect and analyse accurate information and documents required to validate and proceed with a claim.
- Negotiate, settle and/or repudiate claims within delegated limits of authority and to refer all claims above delegated authority to underwriters with recommendations.
- Maintain professional relationships with loss adjusters, Insurers and other relevant legal and claims professionals.
- Ensure that all new claim notifications are effectively handled and advised to Insurers within agreed service standards.
- To be first point of contact and provide advice/guidance to policyholders throughout the life cycle of a claim.
- Monitor the progress of a claim, making sure customers and other relevant parties (internal and external) are kept informed of the progress of claims where appropriate and any issues that may arise.
- To act in accordance with the agreed procedures and protocols under Delegated Authority Schemes.
- Understand and adhere to all Company procedures and any areas of concern are notified to the Insurance manager.
- Ensure all documentation issued and actions taken fall within the agreed service standards and FCA regulations
- Ensure that all Company security procedures, as detailed in the Personal Information Security Policy, are followed and any areas of concern are notified to your Line Manager
Company benefits
- Smart / Casual dress code daily
- Flexi time after probation period
- Private medical healthcare offered to all employees after 1 year service
- Sports and Social – events held and paid for by the company
- 23 days holiday per year (excluding bank holidays)
Internal Training
- Induction Plan given to new starters detailing the training they will receive and when they will be expected to complete tasks
- 1 on 1 training provided by a member of the team
- Allocated a “buddy” on the team to assist with training and feedback is provided daily on their progress / errors made
- Product Knowledge training provided on all Insurance Products we sell
- Regular team meetings
- One to ones with department manager once a month
- 3 month check in to discuss progress
- Performance Management Reviews every 6 months
- Provision of CII training after 1 year
Future Prospects
- As a large company with a number of divisions/ sister companies’ means there is a varied potential career path.
- A skills path is in place with shows the various levels available and what is expected of these roles i.e. senior, team leader etc.
- Millennial Forum – apprentice type programme where the forum are asked to show innervation by coming up with an idea for the company this is then researched and present to the Board of Directors in the hope they will invest and support the idea.
Training provided
Qualification: Business Administration Apprenticeship
Level: 2
Duration: 12 months
Course Type: Apprenticeship Framework
Apprenticeship Delivery: Work based qualification. A tutor will visit you every 4-6 weeks in your work place.
Units Covered:
The programme is spread across 12 months and typically covers 15 units with the option to take on extra stretch and challenge units if desired. These units are split into 3 themes which complement each other and create a better learning experience:
- Communication in Business
- Administrative Services and Functions
- Working in Business Teams
Functional Skills:
Apprentices also work towards a Level 2 qualification in English and maths in the first half of the programme if they have no prior exemption (GCSE’s A – C or equivalents in English and Maths).
Skills required
- Attention to detail
- Good spoken and written communication skills
- Positivity
- Enthusiasm
- Reliable and Punctual
- Good keyboard & IT skills displaying a high degree of accuracy in all areas of work
Qualifications required
- GCSEs A-C in Maths and English or equivalent (Key Skills or Functional Skills level 2)
Personal qualities
- Ability to show empathy
- Pro active
- Positive attitude
- Confident
Apprentice Administration Assistant
Link to apply: http://hawktraining.com/vacancies/hamilton-fraser-insurance-solutions-administration-assistant
Positions: x1
Weekly Wage: £269.23
Working week: Monday – Friday, 9am – 5.30pm
Apprenticeship duration: 12 months
Apprenticeship level: intermediate Level Apprenticeship
Location: Borehamwood
Employer description
Growing Insurance Broker established in 1996 which specialises in Property and Medical Malpractice Insurance
Short description
To provide effective administration support to the Insurance Department within agreed service standards
Full description
- Ensuring that all the daily post is linked to files and is ready for processing within the Team, including but not limited to emails, file notes and diary
- Franking of all outgoing post to be completed, ensuring that it is ready for collection – when required
- Accurate data entry and processing of renewal and policy documentation ensuring completion within the agreed service standards
- Ensuring that all files are filed back into the filing system daily in the correct order and that the filing bays are kept in a neat and orderly fashion
- Completion of any scanning and shredding of files as required
- Taking messages where required (following training) ensuring all information is recorded accurately and passed on in a timely manner
- To Ensure that all Company security procedures, as detailed in the Personal Information Security Policy, are followed and any areas of concern are notified to the your Department Manager
Company benefits
- Smart / Casual dress code daily
- Flexi time after probation period
- Private medical healthcare offered to all employees after 1 year service
- Sports and Social – events held and paid for by the company
- 23 days holiday per year (excluding bank holidays)
Internal Training
- Induction Plan given to new starters detailing the training they will receive and when they will be expected to complete tasks
- 1 on 1 training provided by a member of the team
- Allocated a “buddy” on the team to assist with training and feedback is provided daily on their progress / errors made
- Product Knowledge training provided on all Insurance Products we sell
- Regular team meetings
- One to ones with department manager once a month
- 3 month check in to discuss progress
- Performance Management Reviews every 6 months
- Provision of CII training after 1 year
Future Prospects
- Numerous areas for progression – staff members usually start on the administration team and work their way on to the sales teams where they are paid a salary plus commission.
- Numerous companies within the business that staff members could potentially transfer to with the right skills
- Millennial Forum – apprentice type programme where the forum are asked to come up with a future idea for the company and present to the Board of Directors in the hope they will invest.
Training provided
Qualification: Business Administration Apprenticeship
Level: 2
Duration: 12 months
Course Type: Apprenticeship Framework
Apprenticeship Delivery: Work based qualification. A tutor will visit you every 4-6 weeks in your work place.
Units Covered:
The programme is spread across 12 months and typically covers 15 units with the option to take on extra stretch and challenge units if desired. These units are split into 3 themes which complement each other and create a better learning experience:
- Communication in Business
- Administrative Services and Functions
- Working in Business Teams
Functional Skills:
Apprentices also work towards a Level 2 qualification in English and maths in the first half of the programme if they have no prior exemption (GCSE’s A – C or equivalents in English and Maths).
Skills required
- Eager to learn
- Enthusiasm
- Attention to detail
- Good with working as part as a team or working individually
- Good listener
- Able to communicate effectively
- Reliable and Punctual
- Good keyboard & IT skills displaying a high degree of accuracy in all areas of work
Qualifications required
- GCSEs A-C in Maths and English or equivalent (Key Skills or Functional Skills level 2)
Personal qualities
- Friendly
- Bubbly
- Pro active
- Approachable
- Good attention to detail
- Enjoys working as part of a team
Kind regards
Natalie Henderson
Apprenticeship Recruitment Manager
T: 020 8891 0992
M: 07710864215
E: natalie@hawktraining.com